Emerging economies could gain $3.7 trillion from digital finance
We always knew digital finance could revolutionize emerging economies — we just didn't know how much. Read More...
Big Advancements in Artificial Intelligence and Speech Recognition
Small Steps for Microsoft and Others Will Mean Big Steps for User Experience
In today’s world, information has to be precise and delivered in time to provide the best results. As a result, the common issues with chatbots and their failures is becoming quite cumbersome for consumers as more businesses depend on Artificial Intelligence systems as their front line customer service. To tackle...
U.S. House Bill Aims to Set Up ‘Sandbox’ for Fintech Innovation
WASHINGTON—A House bill intended to keep the U.S. from losing financial innovators to the U.K.’s budding “sandbox” regulatory program was introduced Thursday.
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The new digital divide: The future of digital influence in retail
Today, retailers almost universally recognize that digital has reshaped customer behavior and shopping forever. So why are so many traditional brick-and-mortar retailers still so far behind at creating the digital experiences that customers really want? Read More...
Privacy and Personalization Can Coexist Through Good Design
Consumers are a demanding crowd. They increasingly insist on personalized online services, but they loathe giving up their privacy to get it. Digital Catapult discovered that among more than 4,000 consumers in the U.K., 60 percent were “uncomfortable sharing personal data.” Another 14 percent resisted sharing personal data altogether. The primary fear driving this reluctance? A loss of control over how and with whom their information is...
Designing for voice differs from traditional UX
Two words: “all set.” People say them every day — after the waiter delivers food, when finishing a customer service call or before launching a rocket into space. (Or so I imagine.)
These two words are just fine in the context of real life, human-to-human interactions. They’re also covered as a feedback loop in traditional UI design, where we can create a button that says “Done” or “Save” and know exactly to which...
eCommerce Solution Architect
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7 Advanced Ways to Improve Your E-commerce SEO
Effective search engine optimization strategies are extremely important in order to convert the existing visitors and generate a higher ROI. Read More...
How Silicon Valley is Changing the Fintech Space
Known for consumer sweethearts like Apple and Facebook, Northern California is now tackling a less sexy though infinitely important task. Silicon Valley is bringing change to outdated financial systems through advanced financial technology (FinTech). A line of business based on using software to provide financial services, FinTech companies are generally startups founded to disrupt established financial systems that have been slow to embrace online technology. Examples include companies like Square, PayPal and...