A counterintelligence expert says there are 4 types of people — and you can’t earn someone’s trust without knowing theirs
At some point during his career with the FBI, Robin Dreeke abandoned the "golden rule" — the old adage that you should treat others as you would like to be treated.
He replaced it with another guideline, this one from author and speaker Tony Alessandra, called the "platinum rule": Treat others as they want to be treated. Talk in terms of what's important to them, in a...