Director Payments and Risk

Payments and Risk Employment FTE Salaried role in San Francisco, CA

Director Payments and Risk

This is a great opportunity for a senior payments and risk leader to use prior experience to demonstrate the ability to make broad operational and product improvements that impact the whole company across many departments (Finance, Product/Engineering, Operations).


  • Set strategy and direction for payments optimization and fraud prevention to enable growth of marketplace commerce through direct development of payment processors/gateways, risk technology, compliance policies and fraud detection capabilities, with the goal to maximize online payment and order completion while minimizing processing costs and loss due to fraud
  • Expand operations into new markets and grow the business on a global scale. Manage international and local payment portfolio and roadmap, enhance payment partnerships and lead payment business operations
  • Manage Trust and Safety Team. Drive a culture of operational excellence and decrease net cost of fraud


  • 8-10 years experience defining and implementing payment programs and fraud prevention for e-commerce marketplace buyers and sellers
  • Knowledge and familiarity with payment and fraud protection tools and best of breed vendors in the USA and internationally (initial focus on Europe)
  • Experience at a payment processor/gateway a plus
  • Experience managing a small team
  • Mobile commerce experience a plus
  • Demonstrated experience working directly with executive leadership to align payment and risk strategy with company objectives
  • An obsession in driving optimal performance whilst balancing performance and cost. Constantly challenging the status quo for a better solution
  • Ability to lead and influence across multiple teams and departments such as Finance, Product, Engineering, Tax, and Trust and Safety to achieve a goal without managing resources directly
  • Excellent written and verbal communication skills


  • The opportunity to define mobile commerce and change the way people book travel
  • The camaraderie of a driven, agile team that is building something disruptive
  • Unlimited vacation, quarterly travel credits to stay with our amazing hotels, and spontaneous trips
  • Competitive compensation and pre-IPO options at a thriving company funded by top investors
  • Healthcare premiums covered for employees, FSA/HSA, 401(k) and Commuter benefits

Posted May 31, 2016 by & filed under Jobs.