Navigating the Cultural Minefield of E-Mail Salutations
Most of us work within a shared business culture where we understand the language cues. Those of us who work across cultures, however, experience the minefield of communicating with people in other countries using our own cultural shorthand. Surprisingly, this applies even to the simple act of signing off an e-mail.
A recent article in BBC News discussed the perils of signing an e-mail "regards" or "sincerely" when sending it to an acquaintance in another country. An American would find...