The transition from individual contributor to manager is not an easy one. In many cases, the skills that got you the promotion will not be the same ones that make you effective as a manager. Luckily, we have organizations like Google that have spent years researching this transition, to help us demystify the secrets to new managers' success.
Using Project Oxygen, an internal study that analyzed more than 10,000 manager impressions including performance reviews, surveys, and nominations...
Read More...
Life as a busy entrepreneur is a bumpy roller-coaster ride, to say the very least.
So how do successful people get through those crazy days?
It all starts with waking up mentally tough. Skills can only take you so far without the grit, determination, and mental willpower to tackle anything life throws at you.
Thankfully, there are some pretty simple techniques that everyone from Navy SEALs to U.S. Olympians...
Bitcoin and other virtual currencies are on a tear this year, surpassing the returns seen in stocks, bonds and most other investments.
The price of bitcoin has tripled since the beginning of the year, surging above $3,000 for the first time Sunday before dropping by more than 10 percent the next day. Returns for ethereum — a lesser known but quickly growing cryptocurrency — have been even more dramatic: It’s gained nearly 5,000...
When you think “enterprise networking,” the company that undoubtedly springs to mind for most people is Cisco Systems. With the majority of the world’s internet traffic running via Cisco core networks, it’s truly a global force to be reckoned with—for that reason, I follow the company very closely and am always looking forward to hearing what new products it’s working on.
The big news from the past year was the change in leadership,...
IBM is unleashing Watson, the tech company's artificial intelligence platform, on financial regulations.
On Wednesday, the New York-based technology firm rolled out a suite of software solutions that will help financial institutions manage their regulatory responsibilities.
"Essentially, we’re embedding our deep regulatory experience into Watson so that a broader group of professionals can benefit from this knowledge and help their organizations operate more effectively and efficiently," said Gene Ludwig, founder and chief executive at...
I'm a writer. Which means I'm part of the rare breed that enjoys the three-block walk to the little bookstore on the corner. I hear the little bell that rings above my head when I walk in and I suddenly feel at home.
My favorite bookstore just closed last month.
For a long time now, people have been questioning the future of physical books. I want to say it started even in...
I certainly have a biased perspective, having spent the past 27 years of my career working as a contact center industry analyst, but I believe that the Internet of Things (IoT) will find much of its early success improving the customer experience.
I had the opportunity to hear a joint presentation by Dimension Data and Bosch at the Genesys G-Force event in Miami, Fla., in October 2016, and one...
Internet of Things (IoT) security breaches have been dominating the headlines lately. WikiLeaks’s trove of CIA documents revealed that internet-connected televisions can be used to secretly record conversations. Trump’s advisor Kellyanne Conway believes that microwave ovens can spy on you—maybe she was referring to microwave cameras which indeed can be used for surveillance. And don’t delude yourself that you are immune to IoT attacks, with 96% of security professionals responding...