Working from home has got a bad rap. Many people seem to think it's a way to avoid hard work by getting out from under management's watchful eyes. Indeed, few pundits seemed to object when Yahoo, IBM, and Aetna rolled back their work-from-home policies.
Indeed, working from home seems like heresy if believe in the "collaborative, innovative workplace" idea, or...
When you think “enterprise networking,” the company that undoubtedly springs to mind for most people is Cisco Systems. With the majority of the world’s internet traffic running via Cisco core networks, it’s truly a global force to be reckoned with—for that reason, I follow the company very closely and am always looking forward to hearing what new products it’s working on.
The big news from the past year was the change in leadership,...
I'm a writer. Which means I'm part of the rare breed that enjoys the three-block walk to the little bookstore on the corner. I hear the little bell that rings above my head when I walk in and I suddenly feel at home.
My favorite bookstore just closed last month.
For a long time now, people have been questioning the future of physical books. I want to say it started even in...
I certainly have a biased perspective, having spent the past 27 years of my career working as a contact center industry analyst, but I believe that the Internet of Things (IoT) will find much of its early success improving the customer experience.
I had the opportunity to hear a joint presentation by Dimension Data and Bosch at the Genesys G-Force event in Miami, Fla., in October 2016, and one...
Internet of Things (IoT) security breaches have been dominating the headlines lately. WikiLeaks’s trove of CIA documents revealed that internet-connected televisions can be used to secretly record conversations. Trump’s advisor Kellyanne Conway believes that microwave ovens can spy on you—maybe she was referring to microwave cameras which indeed can be used for surveillance. And don’t delude yourself that you are immune to IoT attacks, with 96% of security professionals responding...
Faced with the growing decline of brick-and-mortar shopping, Apple is leveraging its large network of stores and trying to create a place for people to learn new skills and gather. The new initiative is being branded as "Today at Apple" and is now available at all 495 Apple stores worldwide, 271 of which are in the U.S.
The program's class sign up sheet went live on Apple's site on...
The growing local e-commerce industry presents an exciting solution for fast-track growth in the SMME sector.
“E-commerce represents a fundamental change in the way that trade is conducted, and offers up a new, more efficient way to connect producers and merchants directly to customers around the country and in fact the world, bridging the gap between demand and supply. This presents major potential for the expansion of small businesses, improved...
Snap reported its earnings for the first time since becoming a public company in March of this year. Its daily active user count clicked up to 166 million, a 5 percent increase over last quarter, up 36 percent from this time a year ago. That puts it behind Instagram Stories, a competitor launched by Facebook that copied heavily from Snapchat and has already passed 200 million users. It also means...
The acting head of the Federal Trade Commission (FTC), Maureen Ohlhausen, has said that she believes the Internet of Things industry should largely be left to regulate itself, rather than being subjected to external oversight. She also defended the use of data analytics to target consumers with different offers and pricing.
As much as the tech industry likes to try and create new standards, it has often taken external...
With front-end mobile coding taken care of in the recent release of Android Studio 2.3, Google targeted cloud-based back-end development at its recent Google Cloud Next '17 conference.
While the show addressed cloud development in general, Google's mobile focus was exemplified by new serverless computing initiatives that provide back-end functionality for Android, iOS and Web apps.
These include an update to Google App Engine -- its nine-year-old serverless runtime environment...