Deep Dive: Payments

Credit Card Digital PaymentNinety percent of Americans have used a credit card, but far fewer understand the underlying systems enabling their payments. So let’s dive in to see what happens when you swipe your card! Suppose you purchase some carrots from the grocery store. You take out your credit card to complete the purchase, and see a logo with “Visa” on it. That’s the card association. You’d usually see one of the four...

Read More...

What Small Businesses Need to Do to Win in Online Retail

Digital Retail For Small Companies Any company of any size -- whether it’s one employee working out of her basement or a multi-national company balancing millions in revenue -- must consider how digitization is affecting business as we know it. The question is no longer “When do we innovate?” but rather “How do we innovate?” According to Gartner, in the next five years, U.S. CIOs expect their companies’ digital revenues to grow from 16...

Read More...

Four Digital Retail Problems and the Answer to All

Digital Retail Problems We are living in the digital age – where online shopping rules and midnight Black Friday purchasing is now being conducted primarily from the couch. But behind the scenes of retailers, combining digital services with existing brick and mortar operations isn’t a walk in the park. According to Gartner’s 2016 Chief Supply Chain Officer survey, 57 percent of CSOs listed the sales shift from physical stores to online retail as one...

Read More...

Amazon Plans To Open Another Bookstore

amazon-book-ecommerce-brick-mortar

The e-commerce giant’s brick and mortar ambitions grow.

Amazon plans to open a brick and mortar bookstore near Boston, marking just the latest in the e-commerce giant’s effort to build a national bookstore chain. Read More...

How e-Commerce Retailers Can Reduce Return Rates

Nobody Likes Dealing with e-Commerce Returns, Especially Your Business

Designing the e-Commerce Experience Many e-Commerce stores experience a significant hike in sales during the holiday season, only to be followed by an unwelcome wave of returns. On an average, retail stores see a 20% - 30% return rate after the holidays, return rates like this can be a major problem for online businesses. It’s impossible to prevent all...

Read More...