Nearly all Fortune 500 companies now use some form of automation in their hiring process, as noted in this Wall Street Journal article. From robot avatars interviewing job candidates to computers weeding out potential employees by scanning keywords in resumes, these companies are looking at AI tools to help. And more and more companies are using artificial intelligence and machine learning tools to assess possible employees. This is part of a general trend of some hiring companies moving away from assessing candidates based on their resumes and skills, towards making hiring decisions based on people’s personalities.
This is a big step past simply running a Myers-Briggs or DISC profile exercise, and will raise bigger issues, as noted in the article. Even a machine-driven process can have biases!