Henry Ford famously said that people could order Fords in any color they wanted, as long as it was black. If e-commerce existed more than a century ago, Ford might have been in trouble. In fact, it wasn’t long after auto manufacturing became a major industry that customer demand kicked in, and car makers began offering options. Read More...
Interactive E-commerce and Why It’s the New Future
Henry Ford famously said that people could order Fords in any color they wanted, as long as it was black. If e-commerce existed more than a century ago, Ford might have been in trouble. In fact, it wasn’t long after auto manufacturing became a major industry that customer demand kicked in, and car makers began offering options. Read More...
by Cody Winton, CEO and Co-founder of Credntia
From answering email to checking account balances, today’s consumers use smartphones for everything. But there’s still one aspect of the digital lifestyle which is still lacking a true mobile user experience – digital payments. According to a February 2015 study from Placeable, only one in 10 consumers use a mobile payment option when it’s made available...
Moving your legacy applications to a smartphone screen can present some design considerations and challenges, especially when it comes to data-intensive applications like inventory management, sales enablement or project workflow. In order to create the foundation for a successful application migration to mobile, user productivity must be the focus throughout your initial analysis and planning. 
“There may not be physical employees to speak to and ask questions to, but there are chat robots, or “personal shoppers” that will aid you through the sales process. They’re intuitive, savvy and constantly learning from you,” said Baldwin. “ AI has begun to do what loyalty programs have not. They’re building loyalty by understanding individual customer’s needs , timing, price-elasticity, and channel-preference. Retailers will know what their customers’ needs are even...
Have you heard of the HEART framework? 
In today’s world, information has to be precise and delivered in time to provide the best results. As a result, the common issues with chatbots and their failures is becoming quite cumbersome for consumers as more businesses depend on Artificial Intelligence systems as their front line customer service. To tackle...